Privacy Policy
Tingley Insurance Agency
Privacy Statement
Tingley Insurance Agency, Inc. is committed to protecting your privacy and ensuring that you understand how we collect, use, disclose, and protect your personal information. This Privacy Statement combines our responsibilities under federal and state privacy laws with our broader commitment to website users and customers. It applies to information collected through our services, including when you apply for health coverage and when you use our website.
1. Legal Authority to Collect Personally Identifiable Information (PII)
We are authorized to collect your Personally Identifiable Information (PII) under applicable federal and state laws, including but not limited to the Affordable Care Act (42 U.S.C. § 18081). This information is necessary for determining eligibility and enrolling individuals in health coverage programs such as Medicaid, CHIP, and Qualified Health Plans through the Health Insurance Marketplace.
2. Purpose of Information Collection
We collect your information to:
- Help you apply for and enroll in health insurance programs and related assistance
- Operate, maintain, and improve our website and services
- Conduct analytics and marketing (only with appropriate consent)
- Communicate with you about services, offers, and updates
Providing your information is voluntary, but certain data may be required to access services or determine eligibility for benefits.
3. Types of Information We Collect
We and our authorized service providers may collect the following types of personal information:
- Full name, phone number, and email address
- Social network profile information (if applicable)
- Information from forms you complete or inquiries you submit
- Internet-related data such as IP address, browser type, and site activity
- Information collected via cookies and tracking technologies
- PII necessary for eligibility and enrollment in healthcare programs
We collect information:
- Directly from you
- From individuals applying on your behalf (e.g., household members or authorized representatives)
- Automatically via our website or through your interactions with our digital services
4. How We Use Your Information
Your personal information may be used to:
- Determine your eligibility for health coverage programs
- Process your application and enroll you in appropriate plans
- Respond to customer service inquiries and support needs
- Communicate updates, promotions, and service information (where permitted)
- Conduct research and analytics to improve our services
- Serve targeted advertisements via digital platforms (subject to opt-out options)
Your PII will not be used for unrelated marketing purposes without your explicit consent.
5. Disclosure of Information
We may share your information with:
- Federal and state agencies such as Medicaid, CHIP, or the Health Insurance Marketplace
- Contractors, service providers, and partners who support our operations (e.g., website hosting, application processing)
- Third-party analytics and advertising platforms (non-PII or de-identified data, unless consent is given)
- Legal authorities, when required to comply with laws or protect our business and clients
We do not sell your personal information.
6. Your Rights
You have the right to:
- Access your PII collected by us
- Request corrections to inaccurate or incomplete information
- Opt out of certain marketing communications or tracking technologies
- Request this notice in other languages or accessible formats
To exercise any of these rights, contact us using the details provided below.
7. Cookies, Tracking & Online Advertising
Our website uses cookies, tracking pixels, and similar technologies to enhance user experience and understand how visitors interact with our site. We may use this data to deliver more relevant advertising.
You may opt out of some advertising tracking by visiting:
For more details, see our Cookie Policy.
8. Consequences of Not Providing Information
If you choose not to provide requested information, we may be unable to:
- Assist you with your health coverage application
- Determine your eligibility for certain benefits or services
- Respond fully to inquiries submitted via our website or customer service channels
9. Changes to This Privacy Statement
This policy may be updated periodically. We encourage you to review it regularly to stay informed of any changes.
10. Contact Information
If you have any questions, need assistance accessing this notice in another language or format, or wish to exercise your privacy rights, please contact:
Tingley Insurance Agency, Inc.
Phone: 217-342-3637
Email:
office@tingleyinsurance.com
Address: 217 W. Jefferson; PO Box 1629; Effingham, IL 62401